{
    "agent": "customer_support_agent",
    "goals": {
        "check_order_status-1": [
            "summarize"
        ]
    },
    "goal_details": [
        {
            "type": "tool_call",
            "name": "check_order_status-1",
            "tool_name": "check_order_status",
            "args": {
                "order_id": "INVALID-999"
            }
        },
        {
            "type": "text",
            "name": "summarize",
            "response": "That order ID is not in a valid format. Order IDs start with 'ORD-' followed by numbers, for example ORD-12345. Could you check the ID and send it again?",
            "keywords": [
                "INVALID-999",
                "format",
                "ORD-"
            ]
        }
    ],
    "story": "The customer supplies an order ID that does not match the required ORD-nnnnn format. The tool returns a validation error. The agent explains the expected format and asks the customer to retry instead of inventing an order.",
    "starting_sentence": "Check order INVALID-999 for me."
}